Frequently Asked Questions
Everything you need to know about your Furniture Land Dist experience.
What is the typical shipping timeline for furniture orders?
Most in-stock items are processed within 2-3 business days. Depending on your location and the size of the piece, delivery typically takes between 7 to 14 business days via our specialized furniture carriers.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery options at checkout. This service includes room-of-choice delivery, full assembly of your new furniture, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or 'Final Sale' items are not eligible for return, and a restocking fee may apply to large furniture pieces.
How can I track the status of my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal. For large freight deliveries, the carrier will call you directly to schedule a specific delivery window.
Does my furniture come with a warranty?
All products sold by Furniture Land Dist include a standard 1-year manufacturer's warranty against structural defects. We also offer extended protection plans for accidental stains, rips, or hardware damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through partners like Affirm and Klarna to help you budget for your home upgrades.